Support
From training to technical queries, Futuresense has a comprehensive support solution in place, with specialists to provide rapid answers to any queries or questions.
Managed Services
Excellent interactions, consistently and across all touchpoints, are the foundation of the customer experience Futuresense provides through our Managed Services. Futuresense uses an ITIL-compliant framework for IT Service Management, including a single point of contact service desk.
Providing a first line of support, we respond to all incidents, investigating and implementing workarounds and solutions.
Training
Our training programme includes:
Traditional face-to-face or virtual classroom business user training
Instructor-led interactive training undertaken at any location
Certified training courses or custom-built courses
Printed EPM training manuals
Online user assessment exams and certification
Objective measurement of student performance
Sign up for your training session here
